Free Wi-Fi

To help you stay connected with family and friends during your stay, we have a free Wi-Fi service for patients, families and visitors.

Network name: QH-FreeWiFi

You don't need a password.

This service works on most devices at Toowoomba Hospital.

Accessing the Wi-Fi network

Choose the 'QH-FreeWiFi' network on your device.

Read the terms and conditions. Once you agree and accept, you'll be connected.

You'll need to re-accept the terms and conditions after 12 hours of ongoing use, or if your device is inactive for more than 30 minutes.

For more information please read the Queensland Health Wi-Fi Internet Terms of Use that appear on your device when you connect to QH-FreeWiFi.

What websites can't be viewed and why?

Due to network capacity, streaming websites for movies, radio, TV and other on-demand content such as Netflix may not work.

Using your mobile

You can use your mobile phones in most areas of the hospital, including your room. We'll let you know if you can't use them.

Public telephones

Public telephones take either coins or cards and are located at convenient positions around the hospital.

TV

There may be TVs in some common rooms and specific wards, but not beside your bed.

You can bring your own devices, but any electrical equipment such as laptops and phone chargers must be electrically tested and tagged. We need to make sure they're safe to be connected to the hospital's power outlets.

We don't accept responsibility if you lose any of your items.

Last updated: December 2022